CUSTOMER HELP

Frequently Asked Questions

Quick answers to common questions about shopping, shipping, and support.

How do I place an order?

Browse the collection, open a product, select the variant if available, and complete checkout with your address and payment details.

How long does delivery take?

Delivery time depends on your location and courier partner. Estimated delivery timelines are shown during checkout where available.

Can I return a damaged product?

Yes. Please contact us as soon as possible with your order number and product photos so we can review the issue and guide you on the next step.

Which payment methods are supported?

We accept online payments only, via cards, UPI, net banking, and wallets through Razorpay. Cash on delivery is not available.

Can I change my shipping address after ordering?

If the order has not been shipped yet, contact us immediately and we will try to help where possible.

How can I contact support?

Email contact@sagarsilk.com or use the WhatsApp button on the website for quick assistance.

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