LEGAL DOCUMENT

Privacy Policy

This policy explains how we collect, use, disclose, and protect personal information when you shop on Sagar Silk.

Information we collect

We may collect your name, phone number, email address, shipping address, order details, and payment-related information when you place an order or contact us.

We may also collect device, browser, and usage information to keep the website secure and improve performance.

How we use your information

To process and deliver your orders, provide customer support, manage returns, and share order updates.

To communicate about your purchase, answer queries, and send service-related notifications.

To improve our website, product catalog, and shopping experience.

Cookies and tracking

We use essential cookies and similar technologies for login, security, and core site functionality.

With your consent, we may use analytics or marketing cookies to understand traffic and improve our services.

Sharing of information

We may share information with trusted service providers such as payment gateways, logistics partners, hosting providers, and customer support tools only as required to operate the business.

We do not sell your personal information.

Data retention and security

We keep personal data only as long as needed for order fulfilment, legal compliance, accounting, dispute resolution, and business operations.

We use reasonable technical and organizational safeguards to protect your information, but no method of transmission or storage is fully secure.

Your choices

You may request access, correction, or deletion of your personal data where permitted by applicable law.

You may opt out of non-essential communications by contacting us directly.

Contact

For privacy-related questions, email contact@sagarsilk.com or write to Sagar Silk HQ, Yeola, Nashik - 423401, Maharashtra, India.

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